Bartrams BreweryBartrams BreweryBartrams Brewery

General Terms & Conditions

You must be 18 years or older. If you are under 18 years of age at the time you place an order for beer with us we will not and cannot legally honour your order. Accordingly we also cannot leave deliveries to the address you designate if the person accepting the delivery appears to be under 18 years of age.

The bottles are supplied as 500ml unless otherwise stated. There is a single price policy whereby each bottle of beer is priced at 2.40. A case of 12 bottles can be purchased at a discounted price of 24.00. All prices include VAT @ 17.5%

Minimum order is 12 bottles (1 case).

All of our beers are 'bottle conditioned real ale' which means that there is live yeast in the bottle. After delivery you must allow the bottles to stand upright to allow the yeast to settle before pouring. Basic instructions are printed on each bottle label.

Beers are subject to availability. Every attempt will be made to supply the beer type requested though with such a large portfolio it cannot be guaranteed that every beer will be available at any given time.

We make every effort to ensure that the information on this website is accurate and current, however Bartrams Brewery provides this website and its contents on an "as is" basis and we make no (and expressly disclaim all) representations or warranties of any kind with respect to this website and its contents. Bartrams Brewery also reserves the right to change price and availability information without notice.

You can choose to pay on the site when ordering online, or place your order by telephone, or by post.

  • Telephone: +44 (0)1449 737655
  • Post: Bartrams Brewery, Rougham Estate, Ipswich Rd, Rougham, Bury St Edmunds, IP30 9LZ

UPDATE We are currently experiencing technical difficulties with our credit card processing facility. Please continue to use the shopping cart checkout to place your order, but payment option will be by cheque only. We hope to have full online credit card processing restored as soon as possible.

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Delivery

Carriage for cases of beer is undertaken by Fastway and is charged as follows:

  • 1 to 2 cases - £8.00
  • 3 to 4 cases - £12.00
  • 5 to 6 cases - £16.00
  • 7 to 8 cases - £20.00
Above delivery charges are for mainland U.K. destinations. For larger orders or for orders further afield please contact us for a quotation. Please ensure delivery address is filled in as accurately as possible.

Brewery Merchandise prices are shown inclusive of delivery costs.

If you are concerned about any aspect of delivery please telephone us on +44 (0)1449 737655

Orders will be despatched within 10 working days of payment, though we will endeavour to be more prompt.

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Returns

When you receive the package please check for damage, notify the carriers 'Fastway' of any damage upon receipt of order. If any subsequent damage is found or any beer is found to be of a sub-standard nature, please notify Bartrams Brewery as soon as possible. We will replace any damaged bottles free of charge as well as any beer that might be considered sub-standard.

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Privacy and Security

We have the utmost respect for your privacy and all information you provide is strictly confidential

We will not pass on your personal details or e-mail address to any other third-party without your consent.

If you are purchasing from our website or by telephone or post, we and any third-party provider, need to know your name, e-mail address, mailing address, credit card number and expiration date. This allows us, and our third-party providers, to process your payment and to notify you of your payment status. We safeguard this information by using SSL (Secure Socket Layer) encrypted servers. SSL encrypts the information transferred between you and the server, thus ensuring that your personal details remain secure.

Cookies are used on this website, but only to keep track of, and display the contents of your shopping cart as you move around the site. Cookies will be automatically deleted when you close your browser window.

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